Volton leads the way at customer service, by applying a Chatbot on its site!

Volton SA is a Greek company that has entered the field of electricity supply in the Greek market.
As a member of a well-known and powerful group with intense and ambitious activity in the field of Renewable Energy Sources, Volton is at the forefront of developments in the dynamic electricity industry and guarantees the reliability of its services and their continuous improvement in order to meet the needs of its customers.

One of its first priorities is the achievement of the high quality of customer and partner service, Volton has developed a variety of communication channels to resolve all issues promptly. In its quiver is now the service of its customers and partners through a Chatbot, designed and developed by Memorandum team, with a specific structure and categories of questions, so that the user can quickly and easily get the answers he is looking for.

Chatbot interacts with the user by answering questions and thus enhances the sense of direct communication with the Organization. A common feature of the services provided is the provision of short and accurate answers to the questions that the user has selected. Its operation is 24 hours a day, 7 days a week, uninterrupted and with an unlimited number of simultaneous users to be served!

Volton is setting a higher customer service level and experience in the energy industry! You can chat with Volton’s chatbot and experience the difference, by entering the website www.volton.gr !

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